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Store Hours & Location

Address - 200 Maryland Ave NE lower level, Washington, DC 20002

Hours - Monday through Friday from 8:30 a.m. until 4:30 p.m.

Phone number - (202)-543-8919

What is the return policy? 

  • Items are eligible for return or exchange within 30 days from the date of purchase or delivery (when purchased online). 
  • To be eligible for return or exchange, items must be undamaged and in their original packaging. 
  • Items must be accompanied by the original receipt or proof of purchase. 

How do I return an item?

  • To initiate a return, please contact our customer service team via email at sales@uschs.org or by phone at (202)-543-8919 x24. Please provide your order number and details of the item(s) you wish to return. 
  • Once your return request is approved, we will provide you with a return shipping label (for online purchases) or instructions for in-store returns. 
  • Pack the item(s) securely in the original packaging (if possible) and include the return authorization slip provided by our customer service team. 
  • Ship the item(s) back to us using the provided shipping label (for online purchases) or bring the item(s) to our physical store. 
  • Once we receive the returned item(s) and verify their condition, we will process your refund or exchange as per your preference. 

How do I exchange an item?

  • If you receive a damaged or defective item, please contact our customer service team immediately for assistance. We will work with you to resolve the issue promptly. 
  • Any broken or damaged merchandise is only eligible for an exchange. 
  • Follow the return process outlined above to return the original item. 
  • Upon receiving the returned item, we will process the exchange and ship the new item to you (for online purchases) or provide you with the exchanged item in-store.

How to become a member?

When you become a member of the U.S. Capitol Historical Society, you’ll join thousands of fellow Americans preserving more than just the architectural legacy of this majestic building. You will help bring alive the place where Americans from all walks of life have made history for over 200 years. As a member of the Society, you will not only experience the Capitol as an ‘insider’, but also ensure that it remains a vital part of our nation’s legacy. See the types of memberships and benefits, or become a member here.

How can I support the USCHS?

Your donation helps the U.S. Capitol Historical Society preserves the history of the Capitol, Congress, and the people who have shaped American democracy. By supporting the Society, you help fund programs and resources to expand the awareness of our democratic legacy. See the ways you can support the U.S. Capitol Historical Society here.

How can I contact customer service?

You can contact customer service by emailing sales@uschs.org 

Can I place an order on the phone?

Please call (202)-543-8919 ex. 10 to place an order.